Shipping policy
Shipping Policy
At Jain Jewellers, we strive to deliver your jewellery safely, securely, and on time.
Order Processing
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All orders are processed within 24–48 business hours after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Once your order is dispatched, you will receive a shipping confirmation along with tracking details via Email, SMS, or WhatsApp.
Delivery Timeline
Estimated delivery time after dispatch:
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Metro Cities: 2–4 Business Days
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Tier 2 Cities: 3–5 Business Days
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Other Locations Across India: 4–7 Business Days
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
From time to time, Jain Jewellers may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a tracking link via Email, SMS, or WhatsApp, allowing you to monitor your shipment until delivery.
Delivery Address
Please ensure that your shipping address and contact details are accurate when placing your order.
Jain Jewellers will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Failed Delivery
If a shipment is returned to us due to:
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Incorrect or incomplete address
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Customer unavailable after multiple delivery attempts
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Refusal to accept the package
Additional shipping charges may apply for re-dispatch.
Delivery Inspection
We recommend inspecting your package immediately upon delivery.
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:
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Your Order Number
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Clear product photos
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A complete, unedited 360° unboxing video showing the sealed package and opening process
This helps us process your request quickly and efficiently.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Jain Jewellers
📍 Nallakunta, Hyderabad, Telangana
📱 WhatsApp: +91 81434 39339